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Help Center
We are here to help you guide through your journey smoothly.
Support Center Overview
Welcome to the Chennai Sails Help Center. Find answers to frequently asked questions and guides about our premium sailing experiences.
Frequently Asked Questions
You can book directly through our website by choosing a package and clicking 'Book Now', or customize your tour by clicking the 'Customize' button to talk to our travel assistant on WhatsApp.
Cancellations made 48 hours or more before the departure time will receive a full refund. Cancellations within 48 hours are subject to standard cancellation fees as detailed in our Terms & Conditions.
Yes, absolutely. Safety is our number one priority. All vessels are operated by certified pilots and crew, and high-quality life jackets are mandatory and provided for all passengers.
We recommend comfortable, casual clothing and flat deck shoes or sneakers. Sandals are also fine. Avoid high heels to prevent slipping on the deck.